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Home Insurance. Thursday , March 01st , 2018 - 14:57:54 PM

The first, and easiest, step for policyholders to avoid an unpaid natural disaster claim is to call their insurance agent or company and ask about their coverage. If a policyholder is in an area where hurricanes are prevalent, they should be asking questions specific to hurricane scenarios. Are they covered in the event of water damage from a flood? What about wind damage? What are the policy’s limits on rebuilding or repairing? Additionally, the consumer should confirm that the full value of their home is properly insured.

While more than half of the survey participants revealed that they did review their policy on their own or with an agent, only 18 percent enhanced their plan with 12 percent purchasing a new plan. These low numbers may point to the difficulty many have with understanding their own insurance policy. Most times the policies are long and often contain jargon that’s hard to understand without a background in insurance. Reviewing a policy on your own is a proactive step, but may not be enough to uncover policy gaps in the event of a natural disaster.

The outcome of these disasters — many uninsured and underinsured consumers — should serve as a call to action for insurers. They must do more to educate consumers on what is not protected against losses in the policies they purchase.

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